E-Commerce Industry

Turn Support Chaos Into CX Excellence With Multi-Agent AI

Purpose-built for e-commerce. Automate 70% of tickets, predict churn 60 days early, and forecast demand with 95% accuracy—all while improving CSAT by 23%.

70%
Ticket
Deflection
+23%
CSAT
Improvement
12s
Response
Time

👇 E-Commerce Scenario: Support Overload

Watch agents solve a real e-commerce challenge: 500+ tickets/day drowning a 5-person team. See how they debate automation strategy, CX impact, and ROI.

Agent Theater

Watch AI agents collaborate in real-time

LIVE

E-Commerce Challenges We Solve

Multi-agent AI designed for the fast-paced demands of online retail

💬

Support Ticket Hell

Drowning in 500+ daily tickets? Our AI Support Agent deflects 70%, responds in 12 seconds, and improves CSAT by 23%—all trained on YOUR knowledge base.

  • 70% ticket deflection rate
  • 12-second avg response time
  • $180K annual savings
Explore Support Agents
⚠️

Bleeding Customers

Predict churn 60 days early with 88% accuracy. Recover 40-55% of at-risk customers with AI-powered intervention campaigns.

  • 60-day early warning system
  • 88% prediction accuracy
  • 40-55% recovery rate
Explore Churn Prediction
📦

Inventory Nightmares

Forecast demand with 95% accuracy, reduce inventory by 25%, and prevent stockouts with AI-powered demand prediction.

  • 95% forecast accuracy
  • 25% inventory reduction
  • $2.5M capital freed
Explore Demand Forecasting
E-Commerce Case Study

From Ticket Chaos to CX Excellence: 70% Automation

Mid-size e-commerce company ($50M ARR, 500+ daily tickets) transforms support operations

The Problem
  • • 500+ tickets/day overwhelming team
  • • 5-person support team drowning
  • • 4-hour avg response time
  • • 68% CSAT (industry avg 73%)
The Solution
  • • Customer Support Agent deployed
  • • Trained on company knowledge base
  • • Integrated with Zendesk
  • • 6-week implementation
The Impact
  • 70% ticket deflection
  • 12s avg response time
  • +23% CSAT (now 91%)
  • $180K annual savings
"

"We were skeptical, but the AI handles 70% of our tickets flawlessly. Our team now focuses on complex issues, and our CSAT jumped from 68% to 91%. Customers love the instant responses."

— Marcus Williams
Director of Customer Experience, ShopCo

Calculate Your E-Commerce Savings

See your potential support, churn recovery, and forecasting savings in 60 seconds

Calculate Your ROI

See your potential savings in seconds. All calculations based on real client data.

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* Calculations based on average client results. Actual savings may vary based on your specific implementation and use case.